Axai counts on a consulting process that allow us to understand our clients, diagnose problems, develop and implement action plans and evaluate and follow up on all the strategic schemes that will create a culture of change and continual improvement.

The strategic direction consulting model is based on the Baldrige model. This model presents a clear criteria to develop a strategy for performance excellence.

Understanding how all the elements of the model are related and how they can add value to your company is essential to generate improvements within your company.

Dynamic Leadership

The success of a company is linked to the success of its people, therefore it is essential to create highly efficient work teams, in which there will be a real commitment and real leaders that will be able to control and face challenges. To be able to develop leaders , it is necessary to focus on areas such as: decision making, value leadership in a dynamic world, value conversations, comprehensive approaches to leadership for high-performance teams and leadership labs.

Strategic Planning

Defining a business strategic plan is important because it creates coherence in between the action plans and the execution. It allows the visualization of the company as a whole and defines key areas to create a competitive advantage. Correct strategic planning should include: a mission and vision, objectives and strategies, analysis of the current situation, strengths and opportunities, implementation plans, financial analysis and internal and external challenges.

Customer and Market Focus

Companies should seek to understand the voice of their clients and the market in which they work. They need to not only accomplish the requirements of their products and services but surpass the expectations of their customers.They need to learn how to use this feedback in order to understand the fluctuation of their brand in the market place. To realize this, it is necessary to focus on subjects such as: complete customer satisfaction, precise focus, brand contacts, brand positioning and the identification of barriers.

Measurement, Analysis and Knowledge Management

Any change or improvement that is made needs to be analyzed and evaluated to visualize its scope. This area could be compared to a model of the brain, because it is here where all the information is processed and managed in order to analyze what has worked and what has not. To be able to generate good measurement models and manage this knowledge, it is necessary to understand aspects like: the value creation model, the measurement of the organization's maturity, the design of the knowledge management model and the systems for knowledge management.

Workforce Focus Administration

Is important to create and maintain efficient work environments that will create organizations that are able to adapt to change. This will allow a unique vision that will open the doors for personnel development, therefore achieving better results. This category covers: creation of the work environment, goal alignment, clarification of expectations, training for optimal performance and employee development.

Process Management

Process control is essential to offer quality, reduced costs and reduced production cycles. Having a good process administration will allow the companies to make adjustments when ever the requirements change without a problem. Useful methodologies included in this category are: process control principles, control tools, simulation labs and the PDCA (Plan-Do-Check-Act) process.

Results

The results should be used to generate improvements plans in the evaluated areas such as: objectives, customer satisfaction, general performance of marketing and finance, results in the leadership system and human resources, social responsibility performance and and any other results from key processes. To be able to evaluate and analyze these results, Axai covers subjects like: objective oriented administration, process planning, scheduling, business table objectives, and the selection, prioritizing and assigning of actions and responsibilities.

Organization Profile

The organization profile establishes the context in which the company operates. Work environment, working relationships, strategic challenges and benefits all work as a guide to understand the administrative performance. Analyzing the organizational profile is the most appropriate starting point in understand where the company is, what the real situation is and what is happening with in the business as a whole.

Ecological and Social Responsibility

Companies should be responsible with their communities and have ethical behaviors. They should protect the public and environment including health and security. They should also take care of and encourage ecological development in order to promote the continuous growth of society.